Shipping Policy

When your product  has been made we will delivery all orders within 3 to 5 days of receiving funds. Postage and packing will be charged at a rate of £3.50.

​

Return & Exchange Policy

As a valued customer we want you to be happy with what you’ve ordered. If you’re not completely satisfied with the product(s) you’ve bought then simply return it to us at any time within 14 working days of receipt. This offer excludes personalised items.

 

If the non-personalised goods are returned within 7 working days of receipt then we will happily issue a full refund including postage and packing, or an exchange.

 

Should you return an item because of an error on our part or if it’s defective, then we’ll refund the full value of the item and your costs in returning it to us.